Seeing the watermark

A watermark can mean the app is not activated or that a device is outside the access covered by the license.

Check activation

Open the license controls in Rotato's settings. Confirm the intended license is active. If you have not entered it yet, follow activate Rotato.

Check the device

Try another device that you have previously exported successfully. If only a newer model shows the watermark, check the device access offered by your license and the renewal options in the app.

Updating the app does not automatically unlock every licensed device or feature. Avoid relying on an old static device-release list to decide eligibility.

Get help

Email help@rotato.app with the model name, app version, and your order number if the watermark does not match the access you expect.